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| My latest crochet wall hanging |
We run around in circles trying to accomplish everyday
things. We make endless calls to companies
trying to get our service needs met and we get empty apologies for poor service
from robots reading scripts in far off Bangladesh; then nothing really
changes. One rep tells us one thing,
another rep tells us the opposite.
We are forced to cancel plans and wait around for hours for
some tech to show up. Promises are made, little “preventive” service offered. Except for occasionally, like today, when the
service provider rewired my whole house “just because” he saw things that weren’t
perfect. And he did a few things he wasn’t supposed to do, either. Sh-h-h-h. I’ll never tell.
But really, what an exhausting cycle we are generally
in. Pay our bills, ask for the service
we pay for, get much less than expected, fight to get the right thing done.
Over and over in every area of our lives - communications or medical care or trade
services. Everyone seems bent on cutting the corners – to the extent that the
customer has no way of being satisfied. What’s
worse, we get so worn down that we are actually grateful for what little we do
get, finally, except for that one worker, once in awhile, who makes us
believers in the American work ethic again.
Round and round we go, in a spin, NOT lovin’ the spin we’re
in.
I so agree....got my car insurance bill (Geico) and it had nearly doubled. Gasping for oxygen, I called..."WHY is this bill so high?"
ReplyDelete"Well let me check," he says..."Oh excuse me, here is your application for a safe driving discount you are entitled to that was never processed and reflected in your bill! It must have crossed in the mail with the bill you just got. It is for a safe driver CA discount, and actually it reduces your bill down to much less than you had been used to paying."
I tell him that I actually sent that info into them 5 months ago...and so he tells me it was perhaps lost in the shuffle.
Oh yeah. Right. That must be it. What an amazing coincidence...
Think of the money the people who never question their bills are over paying!